Refund policy
Refund policy
14-day returns. If you're not happy with your order, you can request a return within 14 days of delivery.
To be eligible, the item must be in the same condition you received it, with all lenses, cables, accessories and original packaging, plus your receipt or proof of purchase.
To start a return, email with your order number. We'll send instructions on where to send your package. Items sent back without first requesting a return won't be accepted.
Return shipping. If the item is defective or we sent the wrong item, we cover return shipping. For change-of-mind returns, return shipping is paid by the customer.
Damages and issues. Please inspect your order when it arrives and contact us right away if it's defective, damaged or wrong, so we can make it right.
Refunds. Once we receive and inspect your return, we'll email you to let you know if the refund was approved. Approved refunds go back to your original payment method within 5–10 business days.
Questions?